Skip to main content

Fetch a call

GET 

/v2/activities/calls/:id

Fetches a call, by ID only.

Request

Path Parameters

    id stringrequired

    Call ID

Responses

Success

Schema
    id integer

    ID of Call

    to string

    Phone number that received the call

    duration integer

    Length of the call in seconds

    sentiment string

    Outcome of the conversation

    disposition string

    Result of the call

    created_at date-time

    Datetime of when the call was created

    updated_at date-time

    Datetime of when the call was last updated

    recordings object[]

    The recordings for this this call and their status

  • Array [
  • url string

    The url of the recording

    status string

    The status of the call that produced this recording. Possible values are (but not limited to):

    no-answer: The call was not answered

    failed: The call was not able to be placed

    busy: The call was busy

    ringing: The call is ringing

    in-progress: The call is ongoing

    completed: The call is finished

    recording_status string

    The processing status of the recording. Possible values are (but not limited to):

    not_recorded: there is no recording available, and there will not be one becoming available

    pending: the recording is currently being processed by the system

    processing: the recording is currently being processed by the system

    completed: the recording processing has been completed

  • ]
  • user object

    User that made the call

    id integer
    _href string
    action object

    Action associated to the call

    id integer
    task object

    Task that this call was loged from, or null if not sent through a cadence

    id integer
    called_person object

    The person called

    id integer
    _href string
    crm_activity object

    CRM Activity associated with the call

    id integer
    _href string
    note object

    Note for this call

    id integer
    _href string
    cadence object

    Cadence the call was made on

    id integer
    _href string
    step object

    Step the call was made on

    id integer
    _href string
Loading...